Product Tips for RL962RT

Storage & Handling

• Keep your labels in the original packaging until you're ready for printing.
• Hold your labels by the edges to prevent smudging or fingerprints.
• Store your labels in a cool, dry place to avoid humidity.
• Shield your labels from consistent exposure to direct sunlight or fluorescent lighting.
• Store your label rolls flat on their side to prevent damage to the labels and core.

Design & Printing

• Run each label through your printer only once. After multiple passes, you run the risk of damaging your labels and the printer.
• Adjust the label size setting within your print driver options to the exact dimensions of your label prior to printing.
• This material should only be used with a thermal transfer printer and requires a thermal transfer ribbon for printing.

Troubleshooting

• Feed Problems: Ensure your printer is set to "Gap" or "Web Sensing" and then reprint. If you're still experiencing issues with labels feeding incorrectly, clean your label sensor to make sure the printer is properly detecting the gaps between labels.
• General Print Quality Issues: Clean the printhead if you notice any print defects or loss of print quality.
• Print Is Too Light: Increase the print darkness in the printer settings and reprint. You can also try reducing the print speed.
• Print Is Too Dark: Reduce the print darkness in the printer settings and reprint.
• General Print Quality Issues: Make sure you're using the right type of thermal transfer ribbon and that it's installed correctly. Learn more about thermal transfer ribbons.
• Skipped or Blank Labels: Make sure your thermal transfer ribbon is installed correctly and that the printer has been properly calibrated. Access your printer's manual for instructions on calibration.